Terms & Conditions for cn99 — Please Read Before Using the Platform

1 Acceptance of Terms

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("the User", "Player", "you") and cn99 ("we", "us", "the Platform", "the Operator"). By accessing the cn99 website at https://cn99.onl, registering an account, making a deposit, or placing any bet or wager, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety.

These Terms apply to all users of the cn99 platform, including visitors who browse without registering, registered members who hold an active account, and any person who transacts financially with the platform. If you are using the platform on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms.

cn99 reserves the right to modify these Terms at any time. When material changes are made, we will update the effective date at the top of this document. It is your responsibility to review these Terms periodically. Continued use of the platform after any such modification constitutes your acceptance of the revised Terms.

2 Eligibility and Registration

To register and maintain an account on cn99, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. cn99 strictly prohibits access by individuals under the age of 21. Age verification may be requested at any time, and failure to provide satisfactory proof of age will result in account suspension or permanent closure.
• You must be legally permitted to participate in online gambling activities under the laws applicable in your place of residence or jurisdiction.
• You must not be self-excluded from gambling services, whether through cn99's own self-exclusion programme or any other mechanism.
• You must register using accurate, complete, and truthful personal information. You may hold only one (1) account on cn99. Multiple accounts are strictly prohibited and will result in permanent account closure and forfeiture of all balances.
• You must not be acting as an agent for, or on behalf of, any third party when placing bets or making deposits.

cn99 reserves the right to verify your identity, age, and eligibility at any point during your use of the platform. Verification documents may include a national identity card, passport, or other government-issued photo identification. Proof of payment method ownership may also be requested. Accounts that fail verification will be suspended until satisfactory documentation is provided.

3 Account Responsibilities

You are solely responsible for maintaining the confidentiality and security of your cn99 account credentials, including your username and password. You agree to:

• Choose a strong, unique password and change it regularly.
• Not disclose your login credentials to any third party under any circumstances.
• Log out of your account after each session, particularly when using shared or public devices.
• Notify cn99 support immediately at [email protected] if you suspect any unauthorised access to your account.

cn99 will not be liable for any losses incurred as a result of unauthorised access to your account that arises from your failure to maintain adequate security of your credentials. All activity conducted through your account — whether authorised by you or not — remains your responsibility until you notify us of any compromise.

You must keep your registered personal details up to date. Any changes to your name, address, mobile number, or linked payment accounts must be reported to the support team promptly. Providing false or outdated information may result in delays to withdrawals or permanent account suspension.

4 Deposits and Withdrawals

cn99 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. Minimum and maximum withdrawal thresholds are detailed in the Payments section of your account dashboard.

By making a deposit, you confirm that:

• The funds you deposit are legally owned by you and are not derived from any illegal activity.
• You are the registered owner of the payment method used. cn99 does not accept third-party deposits under any circumstances.
• You are not using the platform as a mechanism to process, transfer, or launder funds.

Withdrawal requests are processed within 15 minutes on average for bKash and Nagad transfers, subject to identity verification being complete and no active security review on the account. cn99 charges no fees on standard deposits or withdrawals, though your mobile banking provider may apply its own transaction charges independently.

cn99 reserves the right to delay or withhold withdrawal processing pending identity verification, fraud screening, or compliance review. In cases where a withdrawal is withheld due to a suspected breach of these Terms, the platform will notify the user within a reasonable timeframe and provide an opportunity to supply clarifying documentation.

5 Bonuses and Promotions

cn99 may offer bonuses, free bets, promotional credits, and other incentives from time to time. All such offers are subject to specific terms that will be communicated at the time the promotion is announced. In the absence of specific promotion terms, the following general rules apply:

• Bonus funds are credited to a separate promotional wallet and cannot be withdrawn directly. They must be wagered in accordance with applicable wagering requirements before any associated winnings become eligible for withdrawal.
• Wagering requirements will be stated clearly in the promotion's terms. Standard wagering requirements range from 10x to 30x the bonus amount unless otherwise specified.
• Bonuses are limited to one per household, device, IP address, and payment method. Attempting to claim the same bonus multiple times constitutes abuse and will result in forfeiture of the bonus and associated winnings.
• cn99 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• In the event of any dispute regarding a bonus, the decision of cn99 management is final and binding.

6 Betting and Gaming Rules

All bets and wagers placed on cn99 are subject to the specific rules of the relevant sport, event, or game. You are responsible for understanding the applicable rules before placing any bet. General betting principles include:

• Once a bet is confirmed, it cannot be amended or cancelled unless the relevant market is voided by cn99 in accordance with applicable sporting rules.
• Odds are subject to change until a bet is confirmed. The odds displayed at the time of bet confirmation are the odds that will apply to any resultant payout.
• In the event of a technical error that results in an incorrect price, cn99 reserves the right to void the affected bet and return the stake to the player's account.
• Winnings from casino games, slots, and live tables are calculated in accordance with each game's published Return to Player (RTP) rates and paytable information provided by the respective game studio.
• All game outcomes on cn99 are generated by certified random number generation systems, ensuring provably fair results across all product categories.

Cricket betting markets on cn99 — including BPL outright winner markets, Bangladesh Tigers match betting, T20 World Cup tournament specials, and IPL props — are governed by the official rules of the respective governing body (BCB, ICC, BCCI). In cases of abandonment, postponement, or other extraordinary circumstances, market settlement will follow the relevant governing body's official determination.

7 Prohibited Conduct

The following actions are strictly prohibited on the cn99 platform and will result in immediate account suspension, permanent closure, and forfeiture of all balances:

• Providing false, incomplete, or misleading registration information.
• Opening more than one account, whether under the same identity or a different identity.
• Using automated software, bots, scrapers, or any artificial intelligence-based tool to interact with the platform, place bets, or exploit promotions.
• Colluding with other players to manipulate game outcomes, exploit bonus systems, or otherwise gain an unfair advantage.
• Match-fixing, spot-fixing, or placing bets based on inside information or corrupted sporting outcomes.
• Engaging in any form of money laundering, fraud, or financial crime using the platform.
• Attempting to reverse-engineer, hack, or interfere with the technical operation of the platform.
• Using the platform from a jurisdiction where online gambling is prohibited by applicable law, where to do so would place cn99 in breach of applicable regulations.

cn99 cooperates fully with law enforcement authorities and may disclose account information where required by applicable law or court order.

8 Intellectual Property

All content on the cn99 platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and data compilations — is the exclusive intellectual property of cn99 or its licensed content providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe, where applicable.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, publicly display, modify, or create derivative works of any cn99 content without express prior written consent from cn99 management.

9 Limitation of Liability

To the fullest extent permitted under applicable law, cn99 and its officers, directors, employees, agents, and service providers shall not be liable for:

• Any loss of funds resulting from a player's voluntary gambling activity on the platform.
• Interruptions to service caused by scheduled maintenance, technical failure, third-party outages, or force majeure events including but not limited to natural disasters, civil unrest, government action, or telecommunications failures.
• Losses arising from a player's failure to secure their own account credentials.
• Indirect, incidental, consequential, or punitive damages of any kind, even where cn99 has been advised of the possibility of such damages.

cn99's total aggregate liability to any individual user in connection with any single incident or series of related incidents shall not exceed the total amount deposited by that user in the thirty (30) days preceding the incident giving rise to the claim.

10 Privacy and Data

cn99 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection, processing, and storage of your personal information as described in the Privacy Policy.

Personal data collected by cn99 includes registration details, transaction history, device and browser information, and usage patterns. This data is used to operate your account, process payments, comply with legal obligations, prevent fraud, and improve the platform experience. cn99 does not sell personal data to third parties for marketing purposes.

11 Responsible Gaming

cn99 is committed to promoting safe, responsible gambling. The platform enforces a mandatory 21+ age requirement and provides all registered players with the following self-management tools, accessible from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Reminders: Receive automated alerts when a defined play session duration has been reached.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently close your account and exclude yourself from the platform. Self-exclusion requests are processed within 24 hours and are irrevocable for the duration specified.

If you are concerned about your gambling behaviour, we encourage you to visit the Responsible Gaming page for guidance, or contact our support team directly at [email protected]. Gambling involves financial risk. Please play within your means.

12 Amendments and Termination

cn99 reserves the right to amend these Terms at any time. Material changes will be communicated by updating the effective date on this page. It is the player's responsibility to review the Terms periodically. Continued use of the platform following any amendment constitutes acceptance of the revised Terms.

cn99 may suspend or permanently terminate your account at its sole discretion, with or without notice, if it determines that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if continued operation of your account would expose the platform to legal or regulatory risk. Upon account termination for cause, any remaining balance may be forfeited at cn99's discretion, subject to applicable law.

You may close your account at any time by contacting support. Any real-money balance remaining at the time of voluntary account closure will be returned to your registered payment method following completion of identity verification, provided no active compliance review is in progress.

13 Governing Law

These Terms shall be interpreted and governed in accordance with general principles of applicable law. Any dispute arising out of or in connection with these Terms, including disputes relating to their existence, validity, or termination, shall first be submitted to cn99's internal dispute resolution process. Users are encouraged to contact support in the first instance to seek resolution.

cn99 does not make any representations regarding the legality of online gambling in your jurisdiction. It is your sole responsibility to ensure that your use of this platform complies with the laws applicable in your place of residence. cn99 targets players in Bangladesh and operates in English to serve that audience; however, the legal status of online gambling in Bangladesh remains the sole responsibility of the individual player to verify.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the cn99 support team. Our support staff are available 24 hours a day, 7 days a week, including all Bangladesh public holidays.

Email: [email protected] (plain text — not a clickable link)

Please include your registered username and a clear description of your query in any correspondence to allow our team to assist you as efficiently as possible.